Running into a toll plaza because your FASTag balance is low is more common than it should be.
The scanner stops working, lanes get blocked, and drivers are often asked to pay extra charges in cash.
Most of these issues can be avoided with a quick balance check before starting a highway drive.
The good news? You don’t need to download any app or log in online.
You can check your FASTag balance instantly with a simple phone call.
Why Checking FASTag Balance Is Important
FASTag only works if there’s enough money in the linked wallet.
When the balance is too low, the toll scanner may fail to deduct the amount.
This can cause delays, double charges, or force you to pay cash.
A quick balance check before hitting the highway can save time, money, and frustration.
How to Check FASTag Balance via Missed Call
The National Highways Authority of India (NHAI) offers a missed call service to check FASTag balances.
It doesn’t require internet access, and you’ll receive your balance details via SMS.
Here’s how to do it:
Use the mobile number linked to your FASTag.
Dial +91 88843 33331.
Let the phone ring for a few seconds and hang up.
You will receive an SMS with your FASTag balance.
If multiple FASTags are linked to the same number, the SMS will show balances for all of them.
What to Do if Your Balance Is Low
If your FASTag balance is low, you can top up instantly.
Most FASTags have a QR code printed on them.
Open any UPI app, scan the QR code, and add money.
The updated balance usually reflects within minutes—even if you’re already near a toll plaza.
Things to Keep in Mind
This missed call service works mainly for NHAI-issued FASTags.
If your FASTag was issued by a bank like HDFC, ICICI, SBI, or others, you may need to check and recharge through the bank’s app or website.
Some banks send low-balance alerts, but these messages can be missed. A manual check before starting a highway trip is always the safest option.
A quick balance check can save you from unnecessary stress, delays, and extra charges at toll plazas. Make it a habit before every highway drive.




