Money deposited in the IRCTC e-wallet cannot be withdrawn directly. The Railway Minister clarified that users can use the balance in the e-wallet only for booking train tickets. At present, there is no option to transfer this money directly to a bank account.
Money Refund on Closing the E-Wallet
However, users do have one way to get their money back. If an IRCTC e-wallet account is closed, the remaining balance is transferred back to the user’s bank account. This ensures that the deposited money does not remain stuck permanently.
Question Raised in Parliament
BJP MP Janardan Singh Sigriwal raised this issue in the Lok Sabha. He asked whether users can withdraw money from IRCTC e-wallets to their bank accounts or the original payment source.
The aim was to ensure users can access their funds if they do not want to keep money in the wallet for a long time.
Benefits of the IRCTC E-Wallet
The IRCTC e-wallet offers fast and secure ticket booking. Users do not need to enter bank details repeatedly, making the process more convenient. It also helps avoid issues caused by bank server or payment gateway failures.
Refunds and Security Features
E-wallets provide instant refunds when tickets are cancelled. Transactions are secure and quick. Users must complete PAN and Aadhaar verification, and additional security features like a transaction password are also available.
How to Create an IRCTC E-Wallet
Creating an IRCTC e-wallet is simple. Users can register through the IRCTC website or mobile app and add money to the wallet. Once funds are added, booking train tickets becomes easy and hassle-free.
Why This Information Matters
The IRCTC e-wallet is convenient, but users should be aware that direct withdrawals are not allowed.
This information from the Railway Ministry is important for those planning to keep money in the wallet for a long period or thinking about closing their e-wallet account.
