Uber has updated its riding policy starting Tuesday, 18 February 2025, bringing changes to the terms and conditions for auto rides.
Following this update, users on the Uber app are seeing a new notification stating, “Auto is now cash-only.”
This has led to confusion among some riders, raising questions about whether UPI payments will still be accepted for Uber rides. Let’s find out the truth behind this change.
What is Uber’s cash-only offer?
Uber has updated its payment service for rides to ensure a smoother payment experience for users.
With this change, Uber will function solely as a technology platform, connecting riders with independent drivers.
The company has stated that following this update, Uber will no longer operate as a transportation carrier, making driver partners solely responsible for providing transport services.
Uber’s updated riding policy states that the company will no longer track any rides.
In addition, the company will not be responsible for whether the ride is completed or the quality of the ride. Besides this, Uber will also not be accountable if the driver cancels the ride.
Will Uber Rides Have No Fixed Price?
Uber has also stated that the fare displayed on the app for rides will not be a fixed amount but only an estimate for the user.
With this new decision, the rider and driver can mutually agree on the fare for the ride.
In addition, Uber will neither handle the payment nor track the payment process. All transactions will take place solely between the driver and the rider.
The payment can be made using cash or any UPI method, as long as both the rider and driver agree.
How to Pay?
You need to pay the driver directly using cash or UPI (via the driver’s UPI ID).
Digital payment options like credit/debit cards, integrated UPI payments through the Uber app, or Uber Credit cannot be used. This ensures that the full payment for the trip goes directly to the driver.
