Not every call you receive is what it seems.
Scammers often disguise themselves behind friendly voices to trick you into giving away sensitive information.
The Telecom Regulatory Authority of India (TRAI) has issued a warning for all mobile users to stay alert.
Beware of 1600-Series Calls
If you receive a call from a number starting with 1600 and the caller asks for your OTP or PIN, do not share it.
TRAI clearly states:
“Genuine service calls will never ask for confidential information over the phone.”
These fraudulent calls often impersonate banks, telecom providers, or other trusted organizations.
They try to access OTPs or PINs, which are used to authorize transactions or access accounts.
Sharing these details can lead to financial loss or identity theft.
How to Stay Safe
Hang up immediately if the call seems suspicious.
Report the call using the TRAI DND App or through your telecom provider.
Prompt reporting helps authorities track, investigate, and stop these scams.
Awareness is the best defense—sometimes, simply hanging up is the strongest shield.
Key Takeaway
Never share OTPs or PINs over phone calls, especially from 1600-series numbers.
Genuine service calls will never request confidential information.
Stay vigilant and report suspicious calls to protect yourself from fraud and identity theft.
