Taxpayers Lose Money to Fake Refund Messages

MySandesh
2 Min Read

A recent case saw a taxpayer lose Rs 1.5 lakh after responding to a fake “refund delay” message, prompting a fresh warning from the Income Tax Department.

Fraudsters are taking advantage of taxpayers’ anxiety over delayed refunds.

Over the past year, many people have voiced concerns on social media about slow refund processing, creating the perfect opportunity for scams.

How the Scam Works

Tax advisory platform TaxBuddy explains that these scams usually start with a message claiming your refund is pending and needs urgent verification.

The message often includes a link that looks official.

Clicking the link can lead to:

A fake website resembling the Income Tax portal

Requests for PAN, login ID, and password

OTP verification prompts

In some cases, bank details are also requested

Once you provide these details, fraudsters gain access to your account.

In the recent case, this led to a loss of Rs 1.5 lakh.

Why Taxpayers Fall for It

Messages about refunds create urgency and panic. Scammers exploit this by using:

Fear-based language

Threats of refund cancellation

Final reminder tones

Immediate action prompts

The result: panic leads to quick clicks, and quick clicks lead to compromised accounts.

What the Income Tax Department Says

The Income Tax Department has clarified:

It does not send refund verification links via SMS

It does not ask for OTPs over calls or messages

It does not request passwords or bank details through emails

Refund status can only be checked by logging directly into the official Income Tax e-Filing portal. Avoid clicking links from unknown sources.

How to Stay Safe

If you are expecting a refund:

Check your refund status only through the official portal

Ignore messages asking for urgent verification

Never share OTPs, passwords, or login details

Report suspicious messages to the Income Tax Department or CERT-In

Key Takeaway

Refund delays are normal due to verification processes, but urgent messages demanding confidential details are scams. Stay calm, stay cautious, and always verify directly on official platforms.

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