On July 1, 2025, Union Railway Minister Ashwini Vaishnaw launched RailOne, a new mobile app that brings together various railway services under one platform.
Developed by the Centre for Railway Information Systems (CRIS), this app aims to simplify passenger services with a modern, digital approach.
RailOne App: One-Stop Solution for Passengers
Available on both Android and iOS, RailOne offers users a smooth experience through a single login using mPIN or biometric authentication.
It also supports login with existing RailConnect and UTS (Unreserved Ticketing System) accounts, so users no longer need to manage multiple apps.
Key Features of RailOne:
Live train tracking
e-Catering and porter booking
Last-mile taxi booking
Grievance redressal system
R-Wallet integration
3% discount on unreserved and platform tickets
Although IRCTC will continue to manage bookings for reserved tickets, RailOne is officially authorised by IRCTC and is recognised alongside other approved commercial platforms.
PRS Upgrade and Digital Modernisation
Minister Vaishnaw also appreciated CRIS for its efforts in upgrading the Passenger Reservation System (PRS).
The new system will be fast, multilingual, and scalable. It will be capable of handling 1.5 lakh ticket bookings and 40 lakh enquiries every minute. The upgraded PRS will also offer new features like:
Fare calendar and seat preference options
Special booking facilities for divyangjan (differently abled), students, and patients
New Rules and Fare Revisions from July 1
Several changes have been introduced along with the RailOne app launch:
Aadhaar-verified IRCTC IDs are now mandatory for Tatkal and emergency ticket bookings to reduce agent misuse.
The first reservation chart will now be released 8 hours before train departure, instead of the earlier 4 hours.
Fare Hike Details:
Non-AC Mail/Express: Increased by ₹0.01 per km
AC Classes: Increased by ₹0.02 per km
No change in fares for suburban trains, second-class travel (under 500 km), or season tickets
