Punjab National Bank (PNB) has issued an important alert for its customers. All account holders must complete their e-KYC process by 30 November 2025.
If they fail to do so, their accounts will become non-operational, which means they will not be able to withdraw or transfer money.
This update is especially important for those customers who were supposed to complete their KYC in August but have not done it yet.
If your KYC is still pending, make sure to complete it before the deadline.
Account Will Be Frozen If KYC Is Not Updated
PNB has clearly stated that accounts with incomplete KYC will be frozen after the deadline.
To update KYC, customers must submit the following documents:
Identity proof
Address proof
Recent photograph
PAN or Form 60
Income proof
Mobile number
KYC can be updated through multiple methods—PNB One app, internet banking, registered email, post, or by visiting any PNB branch, including your home branch. Updating KYC is necessary to keep your account active.
Four Ways to Update KYC
Visit a PNB Branch
Carry your identity proof, address proof, recent photo, PAN/Form 60, income proof, and mobile number to any nearby branch and update your KYC.
Through the PNB ONE App
You can complete the KYC process online from home.
Through Internet Banking (IBS)
Log in to PNB internet banking and select the KYC update option.
Send Documents to Home Branch
You can email your documents to your registered branch or send them by post.
What Happens If KYC Is Not Updated by 30 November 2025?
If KYC is not updated by the deadline:
Your bank account will be temporarily frozen
You will not be able to withdraw money
You will not be able to transfer funds
All transactions will stop until KYC is completed
How to Check Your KYC Status?
Log in to PNB online banking
Go to personal settings
Check your KYC status
The system will show whether your KYC is pending or already updated
How to Do e-KYC Through PNB ONE App?
Log in to the PNB ONE app
Check your KYC status
If an update is required, follow the on-screen instructions to complete your e-KYC
What Is KYC and Why Is It Important?
KYC (Know Your Customer) is a verification process used by banks to confirm a customer’s identity.
It helps prevent:
Fraud
Money laundering
Financial crimes
Completing KYC ensures your banking services continue smoothly and securely.
