The National Payments Corporation of India (NPCI) has issued a public warning after a sharp rise in “digital arrest” scams.
In these scams, fraudsters pose as police, government, or investigative officials to scare people into sending money or sharing sensitive information.
In its advisory released on November 4, NPCI urged citizens to stay alert, especially if someone calls claiming to be from the police, CBI, Income Tax Department, or Customs, and threatens immediate legal action.
The goal of these scammers is to create panic and make victims act out of fear.
How the ‘Digital Arrest’ Scam Works
Fraudsters often use fear-based tactics to appear convincing.
They may:
Use official logos, uniforms, or fake ID cards
Stage video calls with police-like backgrounds or office noises
Claim that you or your family are involved in crimes like money laundering or drug trafficking
Victims are then told to transfer money to “clear their name” or “assist in an investigation.”
To make the fraud sound real, scammers often use terms such as “refundable security deposit” or “escrow account.”
NPCI revealed that some fraudsters even create fake police station setups to make their threats look genuine.
Their main goal is to make victims panic and transfer money immediately.
What To Do If You Receive Such a Call
NPCI advises people to stay calm and never act in a hurry when they get suspicious calls.
Instead:
Save messages, take screenshots, and note all details.
Report the incident to the National Cybercrime Helpline (1930) or visit the official portal sancharsaathi.gov.in/sfc
The organisation reminded citizens that no real government agency or police department demands money or conducts investigations over phone or video calls.
Any such request should be treated as a red flag for fraud.
How to Stay Safe
NPCI has clearly stated that official authorities never ask for payments online or through digital apps.
Before responding to any caller claiming to be an official, always verify their identity using trusted sources.
The advisory highlights that awareness and quick reporting can stop these scams from spreading.
NPCI’s warning is part of its broader mission to promote digital safety and protect users across India’s growing online payment ecosystem.
