The Indian Postal Department has launched the Dak Seva 2.0 app to make postal services faster and more convenient.
Now, you can perform postal-related tasks from your mobile phone, without visiting a post office.
The app is available for Android users on Google Play Store and iPhone users on the Apple App Store.
Key Features of Dak Seva 2.0
The app offers a range of services for everyday postal needs:
Track parcels and money orders
Mail booking and mail counting
E-receipts and complaint filing
Supports 23 languages, including Hindi, English, Gujarati, Punjabi, Urdu, Marathi, and Bengali
Dark mode for easier night-time use
A search bar to quickly find any service
You can change the app’s language using the language icon in the top right corner and make it your default.
Lodge Complaints Easily
If you face any issues with postal services, you can register complaints directly in the app.
You can track your complaint, call the toll-free number 18002666868, or even chat with an online assistant for instant support.
Digital Transformation of Postal Services
The Postal Department is rapidly going digital, introducing UPI payments and dynamic code services at post office counters.
The Dak Seva 2.0 app is part of this effort to modernize and simplify postal services.
Already, over 100,000 users have downloaded the app, and its popularity is growing.
Benefits of Using Dak Seva 2.0
Track parcels, speed post, and registered letters from home
Calculate postage charges easily
Find the nearest post office
Receive parcel receipts digitally
Lodge and track complaints quickly
With Dak Seva 2.0, managing postal tasks has become faster, simpler, and more convenient than ever.
