Do you often travel by train using a general ticket? If yes, then this news is important for you. Indian Railways has made several key changes to the rules for general tickets.
These updates aim to make train travel safer, more convenient, and more transparent. While some new conditions will apply, there are also many benefits for passengers.
Let’s take a look at what’s changed and how it will impact your journey.
Key Changes in General Ticket Rules
Train-Specific Tickets
Now, your general ticket will mention the specific train you are allowed to travel on. This means you can only board the train printed on your ticket.
Earlier, passengers could travel on any train with a general ticket, but that option has been removed.
Limited Ticket Validity
General tickets will now be valid for only 3 hours from the time of issue. If you do not start your journey within this time, the ticket will no longer be valid.
Online Booking Through UTS App
You can now book general tickets easily using the UTS mobile app. No need to wait in long queues—just use your phone to book and travel hassle-free.
Digital Payment Options
Booking is now more convenient with digital payment methods like UPI, Net Banking, Debit, and Credit Cards. This is a step towards promoting Digital India.
Why These Rules Were Changed
These new rules have been introduced mainly for:
Better crowd management
Passenger safety
Transparency in ticket booking
After incidents like the recent stampede at Delhi Railway Station, Indian Railways wants to ensure a safer and more organized experience for passengers.
Impact on Passengers
Positive Effects
Better journey planning
No long queues
Reduced chances of black marketing
Possible Inconveniences
Passengers can’t change trains once a ticket is booked
The 3-hour validity may be tight for some travelers
How to Book General Tickets Online
Download the UTS App and register.
Log in and tap on “Book Ticket”.
Enter your travel details and make the payment.
Receive your e-ticket and start your journey.
Other Important Rules to Remember
You must have a platform ticket to enter the station.
General tickets are valid only for unreserved coaches.
No refunds will be given for general tickets—plan your journey carefully.
Benefits of Using General Tickets
Cheapest travel option available
Great for last-minute travel
Digital booking saves time and effort
With these changes, Indian Railways is moving towards a smoother, safer, and more modern travel system. So next time you travel by train, keep these new rules in mind for a better experience!