New Delhi: HDFC Bank customers will face temporary disruptions in some services for a few hours between August 22 and August 23, 2025.
The bank has scheduled maintenance from 11:00 PM IST on August 22, 2025, to 6:00 AM IST on August 23, 2025. This 7-hour maintenance window will affect several customer support services.
HDFC Customer Support Services to be Affected
During the maintenance period, the following services will be unavailable:
Phone Banking IVR
Email Support
Social Media Channels
WhatsApp ChatBanking
SMS Banking
However, the toll-free number to report lost or fraudulent bank accounts and cards will still be active.
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HDFC Bank UPI Services Downtime Alert
HDFC Bank has also planned essential maintenance for its UPI services on August 22, 2025, from 12:00 AM to 1:30 AM IST (a total of 90 minutes).
Services That Will Be Affected:
UPI transactions involving:
HDFC Bank Current or Savings Accounts
RuPay Credit Cards
HDFC Bank Mobile Banking app and third-party apps (TPAPs) using HDFC Bank UPI services
UPI services for merchants linked to HDFC Bank accounts will also be affected during this time.