Dense fog has created major problems across the country, badly affecting air and rail travel.
With visibility dropping to very low levels, flight operations have been disrupted, especially in Delhi.
In response, the Ministry of Civil Aviation has issued a strict advisory to all airlines, asking them to follow passenger safety rules without any compromise.
Aviation Ministry Issues Strict Guidelines
According to reports, the Civil Aviation Ministry has directed airlines to keep passenger safety as the top priority during fog-related disruptions.
Airlines have been asked to share timely and clear information about flight status with passengers.
The advisory also says that passengers should not be denied boarding if they have checked in on time.
Airlines must also provide proper baggage support and ensure quick resolution of passenger complaints.
Rules on Refunds, Meals and Rebooking
If a flight is delayed, airlines must provide meals to passengers.
In case of flight cancellations, passengers should be offered either rebooking options or a full refund.
The ministry has made it clear that passengers should not be left stranded or confused during such situations and must be assisted properly at airports.
Hundreds of Flights Hit by Fog at Delhi Airport
Fog caused massive disruption at Delhi airport on Tuesday.
A total of 118 flights were cancelled, while another 118 flights were diverted. Nearly 200 flights were delayed due to poor visibility.
Train services were also affected.
In northern India, 26 trains were delayed and 36 trains were rescheduled because of dense fog.
Similar Chaos Witnessed a Day Earlier
The situation was no better on Monday.
As many as 128 flights were cancelled at Delhi airport, including 64 departures and 64 arrivals.
Around 200 flights were delayed, and eight flights were diverted.
Most cancellations happened early in the morning when visibility dropped to just 50 metres in several areas, making safe operations extremely difficult.
