EPFO to Use AI and Blockchain for Easier PF Claims

MySandesh
2 Min Read

Good news for Employees’ Provident Fund Organization (EPFO) members! The EPFO is planning to use advanced technologies like Artificial Intelligence (AI), Blockchain, and Machine Learning (ML) to make PF claims easier, especially for older service records.

Many members who joined the EPFO before the UAN system often face problems verifying their old employment records.

This could be due to company closures or missing documentation.

EPFO officials say that these new technologies will help verify member records quickly and accurately, ensuring smooth processing of advance or final claims.

How Members Will Benefit

These technologies will especially help:

Members with multiple EPF accounts spread across different employers

People facing difficulties merging accounts under their UAN

Members with inoperative accounts who want to file claims

By analyzing records and identifying discrepancies, AI and ML can determine claim authenticity without unnecessary delays.

What Is UAN and Why It Matters

The Universal Account Number (UAN), introduced in 2014, is a 12-digit unique ID for every EPF member.

It acts as a single umbrella for all member IDs from different employers, making it easier to:

Track contributions

Transfer PF accounts

Access PF online

UAN also simplifies the process for new members porting their PF accounts between companies.

PF Contributions at a Glance

As of March 2024, 203 million UANs were allotted across 300+ million member accounts

73 million UANs are actively contributing to retirement funds

Private employees contribute 12% of their basic salary to PF

Employers contribute 12%, of which 3.67% goes to the pension fund and 8.33% to the employee’s PF account

This move by EPFO will make PF management faster, more transparent, and easier for all members, especially those struggling with older records or multiple accounts.

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