Indian Railways Rules: Many passengers are unaware that Indian Railways provides several free facilities to travelers along with their train tickets.
These benefits range from free bedrolls to free food in certain situations. Let’s explore the five free facilities you can avail of while traveling by train.
1. Free Bedroll
Indian Railways provides one blanket, one pillow, two bedsheets, and one hand towel for free in AC1, AC2, and AC3 coaches.
However, in Garib Rath Express, passengers have to pay ₹25 for this service. Some trains also provide bedrolls in sleeper class.
If you do not receive a bedroll during your journey, you can file a complaint and request a refund.
2. Free Medical Assistance
If you feel unwell during your train journey, Indian Railways offers free first aid. In case of a serious condition, the railway staff will arrange for further treatment at the nearest station.
You can seek help from ticket collectors, train superintendents, or other railway employees. If necessary, the railways will arrange medical treatment at a reasonable cost at the next stoppage.
3. Free Food in Case of Train Delays
Passengers traveling on premium trains like Rajdhani, Duronto, and Shatabdi are entitled to free food if the train is delayed by more than two hours.
Additionally, if your train is delayed and you wish to order food, you can do so using the IRCTC’s e-catering service.
4. Store Your Luggage at Stations for a Month
Major railway stations across India have cloakrooms and locker rooms where passengers can store their luggage for up to one month. However, a small storage fee is applicable for this service.
5. Free Waiting Hall Access
If you need to wait at a railway station for your next train or any other reason, you can relax in the AC or non-AC waiting halls.
All you need to do is show your valid train ticket to access this facility.
