Now, people in India no longer need to visit offices or multiple websites to buy or renew health or life insurance. Everything can be done from home through WhatsApp in just a few clicks.
WhatsApp has introduced a chat-based option in India that allows users to purchase and renew life insurance policies directly through the messaging app.
Many insurance companies are now offering policy-related services on WhatsApp, which reduces the need for branch visits, paperwork, or different online portals.
According to a PhoneArena report, customers can buy policies, pay renewal premiums, track claims, download documents, and submit service requests directly in WhatsApp chats. Payments can be made using UPI, credit cards, and debit cards.
Insurance Companies Offering Services on WhatsApp
HDFC Life Insurance
Users can purchase policies, pay premiums, start and track claims, update personal details, register service requests, and download documents.
WhatsApp number: +91 8291890569
Axis Max Life Insurance
Services include buying term and investment-linked plans, paying renewal premiums, tracking applications and claims, accessing policy documents, calculating tax benefits,
and locating the nearest branch.
WhatsApp number: +91 7428396005
Life Insurance Corporation of India
Customers can pay premiums, check policy status, download premium-paid certificates, see bonus details, view loan eligibility
and repayment details, access ULIP statements, and track claims.
WhatsApp number: +91 8976862090
ICICI Prudential Life Insurance
Users can buy policies, check premium amounts, register and track claims, monitor fund values, ask questions related to NRI and group policies,
and access service links and FAQs.
WhatsApp number: +91 9920667766
Bharti AXA Life Insurance
Services include premium payment, checking policy details, downloading statements, service requests, updating personal information, e-NACH registration, form downloads,
and policy surrender requests.
WhatsApp number: 02248815768
Availability Across India
These WhatsApp-based insurance services are available to customers across India through the official WhatsApp numbers of the respective insurance companies. The exact services may vary depending on the policy type and company processes.
Users can simply start a WhatsApp chat with their insurance provider to handle policy purchase, renewal, payments, and claims directly on the messaging platform.
