AU Small Finance Bank Introduces Personalized Concierge Services for Premium Customers

AU Small Finance Bank (AU SFB), India’s largest small finance bank, has launched exclusive concierge services for its premium banking programs, AU Ivy and AU Eternity.

This new service is designed to provide enhanced convenience and lifestyle support, going beyond regular banking services.

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Customers will now have access to a range of personalized services, including travel planning, appointment scheduling, and assistance with daily tasks.

The goal is to offer customers a seamless and tailored experience to match their lifestyle.

This initiative is aimed at delivering fast, efficient, and personalized support to AU SFB’s premium clients, elevating the overall customer experience.

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By introducing concierge services, AU Bank reinforces its commitment to offering services that are more personal and tailored than traditional banking.

A New Era of Banking with Exclusive Privileges

Global Travel and Luxury Stays: Special partnerships for both domestic and international travel, including access to luxury hotels and villas.

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Study Abroad Assistance: Comprehensive support for students, from planning to post-departure services, with reliable partners.

Dining Privileges: Exclusive offers and unique dining experiences through selected partners.

Airport Services: Complimentary domestic cab transfers, premium lounge access, and personalized meet-and-greet services for a smooth travel experience.

Golf Benefits: Access to exclusive golf courses through trusted service providers.

Shopping and Gifting: Special offers with luxury brands, invitations to exclusive store openings, and access to limited edition products.

Luxury Privileges: Private sessions with celebrity chefs and mixologists, limousine pickups, yacht charters, and more.

RSVP Events: Invitations to prestigious events like private screenings, cookout evenings, and sit-down dinners.

Digital Solutions: Advanced digital banking services tailored for UHNI customers.

Uttam Tibrewal, Executive Director and Deputy CEO of AU Small Finance Bank, mentioned, “Through these services, we aim to offer a unique lifestyle experience for our UHNI customers.

Our goal is to elevate the banking experience by combining personalized service with luxury. We are confident that our customers will truly enjoy these unparalleled services and experiences.”

AU SFB will continue its commitment to innovation and customer-centric banking, ensuring that its valued clients receive services that are perfectly aligned with their unique lifestyles.

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