Spam and fraudulent calls have become a daily nuisance for many people.
Bank, loan, credit card, and insurance-related calls often flood our phones, and many of these are scams designed to steal money or personal information.
To tackle this problem, the Telecom Regulatory Authority of India (TRAI) has introduced a new rule specifically targeting insurance-related calls.
What’s the New Rule?
From now on, all insurance calls will come from numbers starting with 1600.
This applies to all companies regulated by the Insurance Regulatory and Development Authority of India (IRDAI).
The rule is focused on service and transaction-related calls, and companies must comply by February 15, 2026.
This change means you can now easily identify genuine insurance calls and avoid scams from random mobile numbers.
Why This Step Was Needed
Every day, millions of people fall victim to online and digital fraud. Scammers often try to trick users with:
Fake loan offers
OTP-based scams
Fraudulent insurance policy renewal calls or KYC requests
By making insurance calls identifiable through the 1600 number series, TRAI aims to protect users from fraud and scams, giving people a simple way to verify the authenticity of calls.
This move will make insurance-related communication safer and more transparent for millions of people across India.
