Flipkart has announced that the Big Billion Days Sale 2025 will begin on 23rd September.
During this time, millions of people are expected to shop.
However, it’s common for customers to cancel orders or return products, and one big concern is: When will the refund arrive?
If the refund is delayed—especially after 48 hours of cancellation—customers often get stressed.
But there’s good news.
The Reserve Bank of India (RBI) has set clear rules to help customers in such situations.
According to these rules, if a bank fails to refund the amount on time, they must pay a penalty of ₹100 per day to the customer.
How Soon Should You Get Your Refund?
According to RBI rules:
If you paid using a debit card, your refund should be processed within 7 days.
If you used a credit card, the refund should come within 3 days.
If the bank or card provider doesn’t follow this timeline, they will need to compensate you ₹100 per day until the money is refunded.
Why This Rule Matters During Big Sales
During massive sales like the Big Billion Day, lakhs of orders are placed and many are cancelled or returned.
With so many transactions, refund delays are common.
That’s why RBI’s rule is important—it protects the rights of customers and ensures timely refunds.
What to Do If Your Refund Is Delayed
If you don’t get your refund on time:
First, raise a complaint with your bank or credit card company.
If they don’t resolve the issue in 30 days, you can file a complaint with the RBI Ombudsman.
You also have the right to demand a penalty in writing for the delay.
Why You Should Remember This
While the Big Billion Day Sale offers huge discounts, it can also bring refund and return hassles.
By knowing your rights under RBI rules, you can stay informed and protected during this mega sale.
