HDFC Bank, one of India’s largest private sector banks, has issued an important notice for its customers.
The bank’s customer care services will remain unavailable for a few hours due to scheduled system maintenance.
This step is being taken to provide safer and better banking services in the future.
Service Downtime Details
According to HDFC Bank, customer care services will be unavailable from 11 PM on 22 August 2025 to 6 AM on 23 August 2025 (a total of 7 hours).
Services That Will Not Work
During this period, the following services will remain unavailable:
Phone Banking IVR (Interactive Voice Response)
Email and Social Media Support
WhatsApp Chat Banking
SMS Banking
???? However, customers will still be able to block their account or card through a special toll-free number.
Services That Will Continue
The following services will work as usual during the downtime:
Phone Banking Agent Service
Net Banking
Mobile Banking App
PayZapp
MyCards App
This means you can continue making transactions, checking balances, and making payments without any problem.
Benefits of HDFC NetBanking
HDFC NetBanking allows users to carry out over 200 types of transactions anytime and anywhere without visiting the bank.
Every HDFC customer is eligible to use this service. If you haven’t activated it yet, you can register easily online or through an ATM.
Online Registration Steps
Enter Customer ID
Confirm registered mobile number
Enter OTP
Enter debit card details
Set a new IPIN
Login to NetBanking with the new IPIN
ATM Registration Steps
Visit the nearest HDFC ATM
Insert debit card and enter ATM PIN
Select Other Options
Click on NetBanking Registration
The NetBanking PIN will be couriered to your registered address
