The National Highways Authority of India (NHAI) launched the FASTag program, transforming toll payments with electronic toll collection.
Under the “One Vehicle, One FASTag” rule, each vehicle receives a unique FASTag.
To keep your FASTag active and comply with regulations, you must complete the Know Your Customer (KYC) process.
Here’s a simple guide on how to update your KYC using the FASTag mobile app.
What is FASTag?
FASTag is an innovative system that simplifies toll payments using Radio Frequency Identification (RFID) technology.
This small sticker, linked to a prepaid account, is placed on your car’s windshield.
It eliminates the need for cash payments by automatically deducting toll charges as you pass through toll plazas, helping to reduce traffic congestion.
Why is KYC Update Important?
The Reserve Bank of India (RBI) has mandated that all FASTag users complete their KYC by February 29, 2024.
If the KYC is not updated, even FASTags with sufficient balance may become invalid.
This rule also helps streamline toll payments by restricting the number of active FASTags per vehicle.
Documents Required for KYC Update
Before updating your KYC, ensure you have the following documents ready:
- Passport
- Voter ID
- Aadhaar Card
- Driving License
- PAN Card
- Vehicle Registration Certificate
Step-by-Step Guide to Update KYC on the FASTag App
Updating your KYC using the FASTag mobile app is quick and easy. Follow these steps:
1. Login: Open the FASTag app and log in using your registered mobile number.
2. Go to Profile: Navigate to the “My Profile” section in the app.
3. Check KYC Status: Click on the “KYC” tab to verify if your KYC is up to date.
4. Upload Documents: If an update is needed, select your client type and upload the required ID and address proof.
5. Submit: Submit the documents and wait for confirmation of your updated KYC.
How to Update KYC Offline
If you prefer an offline method, visit your FASTag issuing bank’s branch and follow these steps:
1. Visit the Bank: Go to the nearest FASTag bank branch.
2. Request KYC Update: Inform the bank representative that you need to update your KYC details.
3. Fill Out the Form: Complete the KYC application form with your updated details.
4. Submit Documents: Provide the filled-out form along with the necessary KYC documents.
5. Get Assistance: If needed, ask the bank’s relationship manager for help in completing the process.
To avoid deactivation, ensure that each vehicle has only one active FASTag. Stay informed about any future updates or guidelines from the RBI and NHAI regarding FASTag usage.
By keeping your KYC updated, you can continue enjoying the convenience of FASTag for smooth toll payments.
Additionally, the Bajaj Pay FASTag app provides an easy way to manage your FASTag account and recharge options for hassle-free travel.
