India’s largest IT services company, Tata Consultancy Services (TCS), has launched a new business unit to help multinational companies set up and manage Global Capability Centres (GCCs).
The new division, called Global Value & Innovation Centres (GVIC), will focus on building next-generation, AI-powered GCCs and transforming existing centres into innovation hubs.
The move comes at a time when companies around the world are investing heavily in artificial intelligence, digital transformation, and in-house technology operations.
What Is TCS’s New GVIC Unit?
The newly launched GVIC unit will provide end-to-end support to global companies looking to establish or expand their GCC operations.
Its services will include:
GCC strategy and planning
Centre setup and operations
Talent acquisition and management
AI and cloud transformation
Innovation and digital capabilities
TCS says the goal is to help businesses create “AI-native GCCs” that can drive innovation, improve efficiency, and support long-term growth.
Why Are Global Companies Investing in GCCs?
Global Capability Centres have evolved significantly over the years.
Earlier, companies mainly used GCCs to reduce costs by outsourcing certain functions.
Today, these centres play a much larger role and are often responsible for critical business operations.
Many multinational firms now use GCCs to:
Develop AI and digital solutions
Manage intellectual property
Drive product innovation
Handle technology and business operations
Build specialized talent pools
As a result, GCCs are increasingly becoming strategic assets rather than just support centres.
India Continues to Lead the GCC Market
India has emerged as the world’s largest hub for Global Capability Centres.
According to industry estimates, the country is home to more than 2,100 GCCs, employing around 2.36 million professionals and generating nearly $100 billion in revenue.
This strong ecosystem has made India a preferred destination for global companies looking to build technology, research, and innovation centres.
Leadership for the New Business Unit
TCS has appointed Soumen Roy, previously the company’s country head for Canada, to lead the GVIC business.
He will report directly to TCS CEO K. Krithivasan and oversee the company’s efforts to expand its GCC-focused services.
Competition Among IT Giants Is Heating Up
TCS is not the only company targeting the fast-growing GCC market.
Major technology firms such as Infosys, HCLTech, and Cognizant have also strengthened their GCC offerings in recent months.
Industry experts believe GCCs will be one of the biggest growth drivers for India’s technology sector, especially as businesses accelerate AI adoption.
A Big Opportunity in the AI Era
The launch of GVIC highlights how important GCCs have become in the age of artificial intelligence.
As companies seek greater control over their technology, data, and innovation processes, demand for advanced capability centres is expected to grow rapidly.
For TCS, the new business unit represents an opportunity to capture a larger share of this expanding market while helping global enterprises build AI-ready operations.
Key Takeaway
TCS has launched the Global Value & Innovation Centres (GVIC) unit to help multinational companies establish and manage AI-powered Global Capability Centres.
The move reflects the growing importance of GCCs as hubs for innovation, AI development, and business transformation.
With India already leading the global GCC market, the new initiative positions TCS to benefit from the next wave of enterprise AI and digital transformation investments.
