If your FASTag is active but still causing delays at toll plazas, the issue might not be with the toll system. Instead, the problem could be with the FASTag itself.
According to the National Highways Authority of India (NHAI), a damaged or worn-out FASTag can fail to scan properly.
This often leads to long queues and unnecessary delays for all vehicles at toll booths.
When Does an Active FASTag Stop Working?
Even if your FASTag is linked and active, it may stop working efficiently over time.
NHAI explains that exposure to harsh conditions like sunlight and heat can slowly damage the tag.
Since FASTags are usually placed on vehicle windshields, they are continuously exposed to weather conditions.
As a result, the tag may:
Fail to scan properly at toll booths
Take longer to be detected
Stop working intermittently
This can create confusion and delays even when the FASTag account is active and funded.
Main Reasons FASTags Get Damaged
NHAI has identified three major reasons why FASTags stop functioning properly:
Frequent cleaning of the windshield using strong chemicals or harsh scrubbing can damage the RFID chip inside the tag
Continuous exposure to sunlight, dust, and rain can weaken the adhesive and affect the internal chip
Natural wear and tear over time can reduce the efficiency of older FASTags
Over time, these factors make the tag less reliable for scanning systems at toll plazas.
What You Should Do to Avoid Problems
To avoid delays at toll booths, it is important to regularly check the condition of your FASTag.
If your tag looks faded, loose, or damaged, it may be time to replace it.
A properly functioning FASTag ensures smooth travel without stopping at toll plazas.
Keeping the windshield clean gently and avoiding harsh chemicals can also help extend the life of your FASTag.
