Flipkart Introduces New Exchange Program for Faulty Electronics

India’s leading e-commerce giant, Flipkart, has launched a new initiative called the ‘Exchange Program’ to facilitate the replacement of malfunctioning electronic devices.

With this program, customers can enjoy substantial discounts by returning their used electronics such as smartphones, laptops, TVs, refrigerators, and washing machines.

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In essence, you can trade in your old items to obtain brand new ones.

However, please note that the valuation of the second-hand item will be determined by the company.

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Following the exchange, customers can acquire a new item by paying a small additional amount.

Advantages of the Exchange Program

Flipkart’s Exchange Program promises enticing benefits for consumers, including attractive buyback and upgrade offers.

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Under this initiative, Flipkart will arrange for the collection of your used goods from your home,

and if you opt to purchase new items in exchange, the fresh products will be conveniently delivered to your doorstep.

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Thus, Flipkart assumes complete responsibility for the transportation of your old item and the delivery of the new one.

Determining the Value of the Old Device

Flipkart’s exchange offer program has been around for a while, primarily focusing on smartphones.


However, the company has now expanded the program to include large appliances and even scrapped products.

The value assigned to your used item will depend on its present condition and age.


Additionally, the working condition of the product you are exchanging will also factor into its valuation.

All these aspects will collectively determine the worth of your pre-owned item.

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