BSNL has started the new year with a useful surprise for its customers. From January 1, 2026, the government-owned telecom company has rolled out its Voice over Wi-Fi (VoWiFi) service across India.
This service is designed to help users stay connected even in places where mobile network signals are weak or unavailable.
With VoWiFi, BSNL users can make and receive calls or send messages using any Wi-Fi network.
This makes communication smoother inside homes, offices, basements, and even in remote locations.
What Is BSNL VoWiFi and How It Works
VoWiFi allows users to make calls using their existing mobile number through a Wi-Fi connection.
There is no need to install any separate app. Calls can be made directly from the phone’s dialer, just like normal voice calls.
According to the Ministry of Communications, this service is available to all BSNL users in every telecom circle of the country.
It works on the Internet Protocol Multimedia Subsystem (IMS) platform, which helps the phone switch smoothly between Wi-Fi and mobile networks without call drops.
Why VoWiFi Is Useful for Users
This service is especially helpful for people living in rural and underserved areas where mobile coverage is often poor.
As long as there is a stable Wi-Fi connection, users can enjoy clear and uninterrupted calls.
VoWiFi also helps reduce network congestion because voice calls are routed through Wi-Fi instead of mobile towers.
The best part is that BSNL is not charging anything extra for using this service.
How to Enable VoWiFi on Your Phone
Most new smartphones already support Wi-Fi calling.
To activate VoWiFi, users simply need to go to their phone’s settings and turn on the “Wi-Fi Calling” option.
Once enabled, the phone will automatically use Wi-Fi for calls whenever the mobile signal is weak but a Wi-Fi network is available.
A Step Towards Better Connectivity
BSNL has launched VoWiFi at a time when it is strengthening its 4G network and preparing for the rollout of 5G services.
This move will help the company improve overall connectivity and offer better service, especially in areas that have struggled with poor mobile network coverage in the past.
For BSNL users, VoWiFi is a practical upgrade that promises clearer calls and better connectivity without any additional cost.
