AU Small Finance Bank (AU SFB), India’s largest small finance bank, has introduced special concierge services for its premium banking programs – AU Ivy and AU Eternity.
These services are tailored to provide exceptional support and convenience to the bank’s prestigious customers, going beyond traditional banking.
Customers will have access to personalized assistance in various areas, including travel planning, appointment scheduling, and other daily tasks.
The goal of this service is to create a seamless and convenient experience that fits their lifestyle.
This initiative is designed to offer fast, efficient, and personalized support, further enhancing the overall customer experience.
With these services, AU Bank strengthens its commitment to offering more than just basic banking, providing a higher level of service for its premium customers.
Exclusive Privileges for Premium Customers
The concierge service offers a wide range of exclusive benefits for AU SFB’s premium members, including:
Global Travel and Luxury Stay: Special partnerships with domestic and international luxury hotels and villas for an unforgettable travel experience.
Assistance for Studying Abroad: Complete support for students, from planning their studies abroad to post-departure guidance, through trusted partners.
Dining Privileges: Access to premium dining experiences and offers from selected partners.
Airport Services: Complimentary domestic cab transfers, premium lounge access, and personalized meet-and-greet services for a hassle-free travel experience.
Golf Benefits: Access to premium golf courses through trusted service providers.
Shopping and Gifting: Exclusive offers from luxury brands, invitations to exclusive store launches, and access to limited edition products.
Luxury Privileges: Enjoy private sessions with celebrity chefs and mixologists, limousine pickups, yacht charters, and more.
RSVP Events: Invitations to prestigious events such as private dinners, cookout evenings, and exclusive screenings.
Digital Solutions: Advanced digital banking services designed specifically for UHNI customers.
Uttam Tibrewal, Executive Director and Deputy CEO of AU Small Finance Bank, mentioned that these services aim to offer a unique lifestyle experience for their UHNI customers, combining personalized banking with luxury.
He emphasized that the bank is committed to taking banking to new heights, ensuring that customers enjoy these unmatched services and experiences.
With this innovation, AU SFB continues to focus on customer-centric banking, ensuring its valued clients receive services tailored to their exclusive lifestyles.
