Good news for Amazon users! Amazon is getting ready to make some important changes to its Prime membership policy, starting from May 9, 2025.
One major change is in the cancellation policy, which will now allow subscribers to get a full refund after taking the membership—under certain conditions.
According to a report by Business Standard, Amazon has updated its Help and Customer Service page with details about this new policy.
From the effective date, Prime members can cancel their membership anytime.
Benefits of Amazon Prime Membership
If you’re a Prime member, you get these special benefits:
- Free same-day or next-day delivery on selected products.
- Exclusive discounts and offers only for Prime members, including special sales.
- Free access to entertainment, like Prime Video (for movies and web series) and Prime Music (for songs).
In short, Prime membership gives you fast delivery, exclusive deals, and entertainment—all in one package.
New Cancellation Policy Details
Amazon says it is making the cancellation process easier. Here’s how the new policy will work:
Members can cancel their Prime membership anytime.
If no purchases have been made and no Prime benefits have been used during the membership period, a full refund will be given.
If any benefit has been used, no refund will be issued.
Current Cancellation Policy
Right now, Amazon gives a full refund only if:
- The membership is canceled within three days of starting.
- Or, it was converted from a free trial to a paid membership.
If any benefit has been used, charges are applied based on the value of that usage.
How to Cancel Amazon Prime Membership
Through the Website:
- Log in to your Amazon account.
- Go to “Your Account” and select “Prime”.
- Click on “Manage Membership” and choose “End Membership”.
Via the Mobile App:
- Open the Amazon app and tap the hamburger menu (three lines) at the bottom.
- Tap “Prime”.
- Tap “Manage My Membership”, then “Manage Membership”.
- Tap “End Membership” and follow the instructions.
