Good news for Xiaomi and Redmi users in India as Xiaomi India introduces a new home pick-up service called “Pick Mi Up” via the Xiaomi Service+ app. This service offers convenient access to repair and support features.
How it Works
To use this service, follow these simple steps:
- Download the Xiaomi Service+ app.
- Select the ‘Pick Mi’ feature within the app.
- Provide the necessary information to schedule the pickup and drop-off service for your device.
Additional Features in the App
The Xiaomi Service+ app offers several useful features for Xiaomi and Redmi device users, including:
- Remote product demonstrations
- Self-help resources
- Chat support with a bot or live representative
- Appointment scheduling
- Service center location services
- And more
Price and Charges
The Pick Mi Up service is available at a cost of Rs 199 plus GST for both pickup and drop-off services. If you opt for either pickup or drop-off alone, the charge is Rs 99 plus GST.
Checking Spare Parts and Warranty Status
Users can also check spare parts prices and verify the warranty status of their devices through the app.
Additionally, those who have already submitted their devices for repair can track their status using the app.
Xiaomi’s Profits Soar
In other news, Xiaomi Corp. has reported impressive profits in the smartphone market due to cost-cutting efforts and a focus on higher-end mobile devices.
The company’s net income doubled to 3.67 billion yuan in the three months ending in June, surpassing expectations.
While revenue fell slightly short of estimates at 67.4 billion yuan, it signifies a narrowing decline compared to previous quarters when the smartphone market faced more significant challenges.