The Employees’ Provident Fund Organisation (EPFO) has launched an upgraded Unified Member Portal, bringing several changes for PF members.
The new portal is designed to offer a faster, safer and more reliable experience.
However, one major change has caught the attention of users.
Services like UAN activation and new UAN generation are no longer available on the EPFO website.
Members will now have to use the UMANG app, where these services require Aadhaar-based Face Authentication.
What’s New on the EPFO Portal?
After the latest upgrade, EPFO has redesigned its Unified Member Portal and shifted some important services to the UMANG app.
Most PF-related services will continue to be available on the EPFO portal.
However, services related to UAN activation and new UAN generation have been moved to improve security and strengthen identity verification through Aadhaar Face Authentication.
How to Activate Your UAN Now
If you want to activate your Universal Account Number (UAN), you will now need to use the UMANG app.
Follow these steps:
Download and open the UMANG app.
Go to EPFO Services.
Select ‘UAN Services Through Face Auth’.
Tap ‘UAN Activation’.
Complete Aadhaar-based Face Authentication.
Follow the on-screen instructions.
Once the verification is successful, your UAN will be activated.
Don’t Have a UAN? Here’s How to Get One
Existing EPF members who have a PF account but were never issued a UAN can also generate one through the UMANG app.
The process includes:
Verifying your registered mobile number.
Entering the required member details.
Completing Aadhaar-based Face Authentication.
Linking the newly generated UAN with your existing PF account.
This ensures that your existing PF balance remains connected to the new UAN.
Forgot Your UAN? You Can Still Retrieve It
EPFO has also made it easier for members to recover a forgotten UAN.
To retrieve your UAN, you need to:
Enter your registered mobile number.
Upload the required identity or address proof.
Verify the OTP sent to your mobile number.
After successful verification, your UAN can be retrieved through the updated system.
Death Claim Facility Remains on EPFO Portal
Although UAN-related services have moved to the UMANG app, the death claim facility is still available on the EPFO Unified Member Portal.
Before filing a claim, beneficiaries should keep the following documents ready:
Aadhaar-linked mobile number
Bank account proof (cancelled cheque or passbook)
Death certificate of the EPF member
Date of birth proof of the beneficiary, if required
EPFO has also specified that:
Only PDF files are accepted.
Each file should not exceed 2 MB.
File names should not contain spaces.
What Is the UMANG App?
UMANG (Unified Mobile Application for New-age Governance) is the Government of India’s digital platform that provides access to hundreds of central and state government services through a single mobile application.
With the latest EPFO update, the app has become the main platform for UAN activation and new UAN generation, reducing the need for members to visit EPFO offices for these services.
What This Means for EPF Members
The latest changes do not affect your existing UAN or PF balance.
They only change the way certain services are accessed.
Members who need to activate a UAN or generate a new one must now use the UMANG app, while most other PF-related services, including death claim filing, will continue to be available on the EPFO Unified Member Portal.
To avoid any issues, EPFO advises members to keep their Aadhaar, registered mobile number and KYC details updated, ensuring smooth access to all online services.
