Several users of ICICI Bank’s iMobile app have raised concerns regarding a potential security vulnerability that could compromise the confidentiality of their credit card information.
Reddit Reports Glitch
One user on Reddit highlighted encountering a glitch within the app, leading to the exposure of sensitive data.
Credit Card Details Visible
Numerous users reported instances where information pertaining to other customers’ ICICI Bank credit cards was inexplicably visible on their iMobile accounts. One user even noted seeing details of an Amazon Pay credit card.
Concerns Raised by Technofino Founder
Sumantha Mandal, Founder of Technofino and Creditpedia, took to social media to draw attention to the alarming flaw.
Mandal emphasized the gravity of the situation, stressing that exposed card numbers, expiry dates, and CVV numbers could facilitate unauthorized transactions, including international ones.
‼️ Serious Security Glitch in ICICI Bank’s iMobile Alert!!!
Several users have reported being able to view other customers’ ICICI Bank credit cards on their iMobile app. Since the full card number, expiry date, and CVV are visible on iMobile, and one can manage international…— Sumanta Mandal (@karna_ocw) April 25, 2024
Urgent Calls for Action
Mandal urged ICICI Bank to promptly address the issue and called upon the Reserve Bank of India (RBI) to conduct a thorough review of the bank’s security protocols.
No Response from ICICI Bank Yet
Despite the growing concerns, ICICI Bank has yet to issue an official statement addressing the matter, leaving users apprehensive about the safety of their financial data.
Regulatory Context
This revelation comes in the wake of the RBI’s recent punitive measures against Kotak Mahindra Bank for lapses in adhering to IT regulations, underscoring the critical importance of robust cybersecurity measures in the banking sector.
