Delhi Metro Introduces UPI Payments for Token Purchase: Step-by-Step Process

The Delhi Metro Rail Corporation (DMRC) has announced a convenient new payment option for commuters.

Passengers can now use the Unified Payments Interface (UPI) to pay for tokens at ticket vending machines and customer care centers.

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This feature will also enable UPI payments for smart card recharges and Metro QR ticket purchases across all stations in the Delhi-NCR network.

The DMRC initially introduced the UPI facility on select ticket vending machines in Noida and Ghaziabad sections back in 2018.

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Now, this service is being expanded network-wide to more than 125 stations.

The introduction of UPI payments aims to provide faster and safer transactions, making ticketing services more convenient and modernizing public transport in Delhi/NCR.

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Here’s a step-by-step guide on how to buy tokens using UPI:

  1. At the Ticket Vending Machine (TVM):
    • Choose the service you wish to use (e.g., Token Purchase).
    • Select the UPI payment option among the available payment methods.
    • The TVM will display the amount for payment.
    • On the screen, you will see a QR code representing the UPI payment.
    • Use your mobile’s UPI-enabled app to scan the QR code.
    • Complete the payment process on your mobile app.
    • Once the UPI payment is authorized, you will receive your token, or your smart card will be recharged.
  2. At the Customer Service Center:
    • Inform the operator that you want to make a UPI payment.
    • In the payment options menu at the customer service center, select UPI as your preferred method.
    • A QR code will appear on the passenger PID screen (display screen).
    • Scan the QR code using your UPI-enabled app on your smartphone.
    • Proceed to make the payment using your UPI app.
    • Once the payment is successfully processed, you will receive your token.

With this hassle-free payment option, Delhi Metro passengers can now experience the convenience of using UPI for seamless and contactless transactions at various touchpoints.

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Embracing digital payments will further enhance the travel experience and promote a safer and modern public transportation system in the region.



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