To boost Digital India and make train travel more convenient, the Nagpur, Bilaspur, and Raipur divisions of the South East Central Railway have started a special awareness campaign at booking counters.
The goal is simple: help passengers shift to the newly launched ‘RailOne’ app, the official super app of Indian Railways.
This app brings almost every digital railway service onto one platform.
Whether you want to book tickets, track trains, order food, file complaints, or request refunds—everything can now be done in one place.
All Railway Services, Now in One App
With RailOne, passengers no longer need multiple apps or long queues at counters.
Indian Railways is promoting the app through digital screens, banners, and direct interaction programs at stations to ensure everyone knows how to use it.
Here’s what RailOne offers:
UTS Ticket Booking: Get a 3% discount using R-Wallet
Live Train Tracking: View real-time train status on your phone
E-Catering: Order food and get it delivered straight to your seat
PNR Management: Check status, cancel tickets, and apply for refunds
Complaint Portal: Easily register grievances and suggestions
Local & Platform Tickets: Book platform tickets and unreserved tickets instantly
Alerts & Notifications: Stay updated with train-related announcements
All these features aim to make travel smoother and eliminate the hassle of standing in long lines at stations.
A Step Toward Smart and Seamless Travel
The RailOne app marks a major step toward modernizing India’s railway experience.
With everything available in a single tap, passengers can save time, avoid confusion, and enjoy a faster, more digital journey.
