Tata Consultancy Services (TCS) has launched a new Gemini Experience Center (GEC) in Kolkata to help consumer-focused businesses develop and implement artificial intelligence (AI) solutions using Google Cloud and Google’s Gemini AI models.
The new facility is aimed at helping companies move beyond AI experiments and adopt AI solutions on a larger scale for improving business operations, customer experience, and digital services.
Kolkata Becomes TCS’ Third Gemini Experience Center in India
The Kolkata facility is the third Gemini Experience Center launched by TCS in India.
Before this, the company had already established:
A retail-focused Gemini Experience Center in Chennai
A banking, financial services and insurance (BFSI) focused center in Bengaluru
TCS has announced plans to set up 10 Gemini Experience Centers globally by the end of 2026, including four centers in India.
The expansion is part of TCS’ strategy to strengthen its AI capabilities and deepen its partnership with technology companies like Google Cloud.
Center Will Focus on AI Solutions for Consumer Businesses
The new Kolkata center will showcase AI-powered solutions for industries such as:
Retail
Consumer packaged goods (CPG)
Travel, tourism and hospitality (TTH)
The facility will work as an innovation hub where businesses can experience AI solutions through live demonstrations and co-innovation workshops.
TCS will use its Human+AI Autonomy model to help companies improve:
Customer engagement
Business operations
Digital commerce
Decision-making processes
TCS Developing Thousands of AI Agents Using Gemini
TCS said it has already developed more than 3,000 industry-specific AI agents using Gemini Enterprise.
These AI agents are designed for sectors including:
Retail
Consumer goods
Travel
Transportation
Hospitality
The company believes these AI tools can help enterprises automate tasks, improve efficiency, and create better customer experiences.
AI Use Cases to Be Showcased at the Center
The Gemini Experience Center will demonstrate several practical AI applications, including:
Store operations improvement
Supply chain management
Warehouse management
Supplier onboarding
Contract management
Invoice processing
Product onboarding
Intelligent search systems
Customer service solutions
HR and talent acquisition tools
TCS said these solutions will help businesses adopt generative AI, advanced analytics, and immersive technologies to launch new products faster and improve overall efficiency.
TCS and Google Cloud Aim to Accelerate AI Adoption
Google Cloud and TCS believe the new center will help businesses test, develop, and scale AI-powered solutions more quickly.
According to TCS, the Kolkata facility will provide enterprises with a dedicated environment to experiment with AI, create customized solutions, and move from small pilot projects to full-scale implementation.
TCS Share Performance
TCS shares have seen pressure in recent times. On a year-to-date (YTD) basis, the company’s stock has declined by around 31.6%.
The company is now focusing on expanding its AI capabilities as businesses globally increase investments in artificial intelligence and digital transformation.
