From October 1, 2024, new rules for the telecom industry will come into effect.
This brings important changes for Jio, Airtel, Vi, and BSNL customers.
The Telecom Regulatory Authority of India (TRAI) has issued these new regulations to ensure more transparency in how telecom companies share information about their services.
These changes will help users get clear and accurate details, especially about network availability in their areas.
Network Information Easily Accessible
One of the major changes is that telecom companies will now be required to provide detailed network information on their websites.
Users will be able to check the availability of services like 2G, 3G, 4G, and 5G in their location.
Previously, users often faced difficulty in finding the right network, but this new system will make it easy to access network details online.
This rule applies to all major telecom providers including Jio, Airtel, Vodafone-Idea, and BSNL.
Stricter Measures Against Spam Calls
Another key change is the introduction of strict measures to curb spam calls.
From October 1, telecom companies will be responsible for implementing effective systems to block spam calls on their networks.
This will help improve the user experience by reducing unwanted calls.
Benefits for Customers
These new rules will greatly benefit customers by helping them choose the best network available in their area.
Telecom companies will provide accurate information about their network coverage and service quality, updated regularly on their websites.
This will allow users to make informed decisions based on their needs and to track the reliability and speed of their service.
