HDFC Bank customers need to be aware of a significant update. On Saturday, July 13th, from 3 am to 4:30 pm, the bank’s online services will be unavailable for 13
and a half hours due to a scheduled system upgrade. This means customers will not be able to perform many banking tasks during this period.
The services will resume at 4:30 PM. During this period, customers will be unable to perform many banking tasks online.
However, some services will remain available. Below is the detailed information about the affected services.
Impacted Services and Timing
HDFC Bank had already informed its customers about this system upgrade through email, social media,
and messages. Here are the details of the services affected and their availability:
Date and Time
Date: Saturday, July 13, 2024
Time: 3:00 AM to 4:30 PM
Unavailable Services
1) Bank account-related services
2) Deposits in bank accounts
3) IMPS, NEFT, RTGS services for fund transfers
4) Bank passbook downloads
5 External Merchant Payment Services
6) Instant account opening
7) UPI Payments
Service Availability Breakdown
| Time Slot | UPI | ATM and Debit Card | Net Banking and Mobile Banking | Online Fund Transfer | Credit Card | Prepaid Forex Card |
|---|---|---|---|---|---|---|
| 3:00 am – 3:45 am | Not available | Available with limit | Some services available | Not available | Available | Available |
| 3:45 am – 9:30 am | Available | Available | Some services available | Not available | Available | Available |
| 9:30 am – 12:45 pm | Not available | Available with limit | Some services available | Not available | Available | Available |
| 12:45 pm – 4:30 pm | Available | Available | Some services available | Not available | Available | Available |
Summary
HDFC Bank is undergoing a system upgrade on July 13, 2024, from 3 am to 4:30 pm. During this time,
many online banking services will not be available. Make sure to plan your banking activities accordingly to avoid any inconvenience.
