Bengaluru’s traffic police have introduced a new step to make auto rickshaw travel safer and more transparent.
All auto drivers must now display QR code charge cards inside their vehicles.
While this rule existed on paper for years, it was rarely followed.
The renewed focus aims to empower passengers, reduce fare disputes, and ensure accountability in the city’s auto-rickshaw sector.
What the QR Code Display Rule Means
Every auto rickshaw in Bengaluru must display a prominent QR code card inside the vehicle.
The code links to the official tariff chart approved by transport authorities, showing:
Flag-down charges
Per-kilometre rates
Waiting charges (if applicable)
Any other fare components
Passengers can scan the QR code with a smartphone to check how their fare should be calculated, making pricing transparent and easy to verify.
Why This Is Important for Passengers
Fare disputes between drivers and passengers are common in Bengaluru.
Ambiguous pricing, unmetered autos, and overcharging often cause conflicts.
With the QR code display:
Passengers can verify approved fare rates instantly
Misunderstandings can be resolved on the spot
Drivers are discouraged from charging arbitrary fares
This gives commuters a simple and reliable way to know the correct fare, making daily travel smoother and fairer.
Enforcement and Compliance
Authorities stress that displaying the QR code is mandatory.
Drivers must:
Keep the card clearly visible to passengers
Maintain it in good condition
Ensure it reflects the latest official tariff
Non-compliance can lead to fines or penalties under traffic and transport rules.
The renewed enforcement aims to ensure that this long-standing rule is actually followed.
Benefits Beyond Transparency
The QR code initiative also supports the broader goal of digitising urban mobility:
Encourages digital verification of rates
Reduces conflicts and increases passenger confidence
Improves driver accountability
Complements tech-based services like ride-hailing apps
Even passengers without mobile internet can see the displayed chart or get verbal confirmation from the driver, ensuring clarity for everyone.
Conclusion
By mandating QR code display cards, Bengaluru is making auto fares more transparent and reliable.
Renewed enforcement will help passengers avoid disputes and ensure that drivers follow official rates.
This small but significant step is set to improve daily commuting in India’s tech capital.
