Genpact’s top management has clarified that the official workday remains nine hours, including break time.
This statement came in response to employee concerns and rumors spreading across social media.
Genpact Confirms Nine-Hour Schedule Amid Speculation
There had been talk that employees were being encouraged to work for 10 hours a day.
Genpact confirmed that it has not changed its official work-hour policy.
The company stressed that no manager has the authority to make longer hours mandatory beyond the agreed standard.
Genpact’s leadership said it remains committed to a healthy and fair work culture.
While industry expectations around productivity may be changing, the company said it still stands by its principles of work-life balance.
This issue has sparked fresh debate across the industry about work-hour expectations, digital monitoring, and mental well-being in hybrid workplaces.
Even though Genpact’s clarification may settle the confusion internally, it shows how unclear policies can quickly affect employee trust and morale.
This situation mirrors a growing trend among tech firms like Infosys and Accenture, who are now updating and clarifying work policies to keep employees engaged while handling business growth.
10-Hour Workday Enforcement Faces Criticism
Earlier, Genpact was under fire for enforcing a 10-hour workday at some offices, including Hyderabad.
Employees were asked to log active hours daily, tracked by an internal dashboard. This led to complaints on platforms like Reddit and Fishbowl. Workers called it tiring, intrusive, and out of step with today’s work culture.
The system flags any mismatch in logged hours, and such differences are reportedly labelled as “behavioural issues.”
Employees said it feels like constant surveillance and is hurting morale. Though the rule may follow Indian labour laws, it goes against the global trend of flexible working after COVID-19.
Genpact offered ₹3,000 per month to those who follow the new schedule—about ₹150 per day.
Many workers criticised this offer, saying it’s too little and does not make up for the added stress and workload.
